The COVID-19 pandemic has changed the way most industry’s function. One of the most affected industries is the tourism industry. The pandemic itself changed the way we travel and the way we maintain good hygiene in public spaces.

For safety reasons, airlines and airports began implementing technology that enables people to check-in without having to touch anything. Since the virus spreads through physical contact, we had to change the way we approach passengers in airports.

For instance, biometric facial recognition can allow contactless passage through checkpoints within the establishment. Passengers can also check bags, do security checks, access the lounge, and board the aircraft with only a face scan.

Wide Adoption

Biometrics, along with thermal scanning, have proven effective in many industries. However, as the world battles a global pandemic, they have been utilised in innovative ways. Biometrics can be used for security and customs checkpoints depending on which country you are travelling to.

Biometric and thermal scanning technology has been used in other applications, but the COVID-19 pandemic is propelling adoption by the travel industry in order to streamline traffic and restore confidence in air travel. The key to success is the integration of several important technologies into a seamless process.

Facial recognition also allows travellers to approve purchases in airport shops, airlines, hotels, and car rental services. You don’t have to present any form of identification before you get served. In return, this enables shorter interactions between people and helps reduce the chances of catching the virus.

Being in a different country sometimes creates a language barrier among people interacting. With face recognition, you don’t have to say anything to be understood. All you need to do is a mobile device that allows you to scan codes.

Future-Proofing

There is a huge chance that this technology will continue to exist even after the pandemic. It has transformed the industry in ways that make processes more seamless for both passengers and airline staff. It also improves customer experience and service in industries that can use the technology.

As long as biometric technology exists, people can have smoother transactions and more time to relax, have fun, and enjoy travelling. Passengers can be empowered to choose a system that can protect their personal information while reducing wait times and contact. Overall, technology can improve the way we travel, even after the pandemic.

Conclusion

The pandemic has struck the tourism industry more than any other. The tourism and air traffic industries struggled to maintain their businesses. Hopefully, through the advancement of biometric technology, we can go back to travelling with a safer and more secure approach. Biometric technology is a future-proof investment for the safety and security of your industry.

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Written by Daniele Paoletti